Last Updated: January 17, 2026
1. Acceptance of Terms
By accessing or using our AI voice receptionist services (the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.
2. Description of Services
We provide AI-powered voice receptionist services that utilize artificial intelligence and natural language processing to answer calls, route inquiries, schedule appointments, and perform other receptionist functions. Our Services are designed to assist businesses in managing their communications more efficiently.
3. Eligibility
You must be at least 18 years of age and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.
4. Account Registration and Security
To access certain features of our Services, you may need to register for an account. You agree to:
Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security and confidentiality of your account credentials
Notify us immediately of any unauthorized access or security breach
Accept responsibility for all activities that occur under your account
5. Acceptable Use Policy
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
Use the Services in any way that violates any applicable federal, state, local, or international law or regulation
Transmit or facilitate the transmission of any unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
Use the Services to engage in spam, fraud, or deceptive practices
Attempt to gain unauthorized access to any portion of the Services or related systems
Interfere with or disrupt the Services or servers or networks connected to the Services
Use the Services to transmit any viruses, malware, or other harmful code
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Reverse engineer, decompile, or disassemble any aspect of the Services
Use the Services for any commercial purpose without our express written consent
Violate the privacy rights or intellectual property rights of others
6. Call Recording and Monitoring
Our AI voice receptionist may record and monitor calls for quality assurance, training, compliance, and service improvement purposes. By using our Services, you consent to such recording and monitoring. You are responsible for ensuring compliance with all applicable call recording laws and regulations in your jurisdiction, including obtaining any necessary consent from call participants.
7. Service Availability and Modifications
We strive to provide reliable Services but cannot guarantee uninterrupted or error-free operation. We reserve the right to:
Modify, suspend, or discontinue any aspect of the Services at any time
Impose limits on certain features or restrict access to parts or all of the Services
Perform scheduled or emergency maintenance
We will not be liable for any modification, suspension, or discontinuance of the Services.
8. Fees and Payment
Certain aspects of our Services may require payment of fees. You agree to:
Pay all applicable fees as described at the time of purchase or subscription
Provide current, complete, and accurate billing information
Promptly update your payment information if it changes
Pay all charges incurred under your account
All fees are non-refundable unless otherwise stated in writing. We reserve the right to change our fees upon reasonable notice.
9. Intellectual Property Rights
The Services and all content, features, and functionality (including but not limited to software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose. This license does not include any right to:
Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content from the Services
Use any data mining, robots, or similar data gathering or extraction methods
Download (other than page caching) any portion of the Services without our express written consent
10. User Content
You may provide information, data, or content to the Services, including voice communications, contact information, and other data ("User Content"). You retain all rights to your User Content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and process your User Content solely to provide and improve the Services.
You represent and warrant that:
You own or have the necessary rights to provide your User Content
Your User Content does not violate any third-party rights
Your User Content complies with these Terms and applicable laws
11. Privacy
Your privacy is important to us. Please review our Privacy Policy, which governs the collection, use, and disclosure of your personal information. By using our Services, you consent to our collection and use of your information as described in the Privacy Policy.
12. Third-Party Services and Links
Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access and use third-party services at your own risk.
13. Disclaimers and Limitation of Liability
Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that:
The Services will meet your requirements or expectations
The Services will be uninterrupted, timely, secure, or error-free
The results obtained from the use of the Services will be accurate or reliable
Any errors in the Services will be corrected
AI Technology Disclaimer
Our Services utilize artificial intelligence technology that may not always be accurate or appropriate. We do not guarantee the accuracy, completeness, or reliability of any AI-generated responses or actions. You are responsible for verifying any information and exercising judgment when using AI-powered features.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OR INABILITY TO USE THE SERVICES.
Our total liability to you for all claims arising out of or relating to these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.
14. Indemnification
You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
Your use or misuse of the Services
Your violation of these Terms
Your violation of any rights of another party
Your User Content
15. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
You may terminate your account at any time by contacting us. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
16. Dispute Resolution and Arbitration
Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Kent County, Delaware, and judgment on the award may be entered in any court having jurisdiction.
You agree to waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Kent County, Delaware for any actions not subject to arbitration.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
19. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and us concerning the Services and supersede all prior agreements and understandings.
20. Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
21. Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms at any time without restriction.
22. Contact Information
If you have any questions about these Terms of Use, please contact us at:
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.